Pot Pourri in Terracotta Jar

It’s fantastic gift for house waming party! My friend loved it!

I received a damaged product and wrote a complaint email, but didn’t receive any response. So, I left a review about their customer service. Shortly after, I received an email explaining that due to a system error, they hadn’t received my initial email. They promised to send a replacement, which arrived within a few days. To my surprise, along with the new product, there was a handwritten apology letter. I was truly touched by this gesture. It more than made up for my initial disappointment, leaving me with a sense of having received a much greater gift. The company not only upholds a luxurious image but also exudes a warm human touch. I have no worries about this year’s Christmas gifts—I’ll definitely be going with Santa Maria Novella products.:-)

Love it. Everything feels like quality from this store.

I’ve purchased several products from Santa Maria Novella both in Italy and online in Australia. They are all exquisite with superb packaging and the quality of each item is exceptional too.

I received this product with two chips and did not receive potpourri